A training series for past participants of conflict training programs, Tools for Tough Conversations provides practical tips on applying conflict de-escalation and communication skills at home, work or in the community. Each supportive learning session is designed to refresh you on key conflict awareness and assertiveness skills and provides ample practice time using scenarios, worksheets and group learning activities, all with the help of trained mediators & facilitators.
Fall 2024 training dates:
Session 1. September 25, 3-5pm: Prepare for Stress and Respond to Conflict
Session 2. October 2, 3-5pm: Listen Fully and Listen to Learn
Session 3. October 9, 3-5pm: Explore Biases and Identify Opportunities for Inclusion
Session 4. October 16, 3-5pm: Practice Speaking up When It Matters Most
Session 5. October 23, 3-5pm: Find Common Ground in Times of Difference
Session 6. October 30, 3-5pm: Respond with Poise in Moments of Surprise
Location: Zoom
Course Fee: $40 for a single class, $200 for the series
Cancellation Policy: Cancellations made more than 4 weeks in advance of the first session are eligible for a full refund. Cancellations made within 4 weeks of the first session, will not be eligible for a refund but may be able to transfer registration to a future training, pending space availability.
Prerequisite training: In order to register for a class within the Tools for Tough Conversations series, participants must have completed either the Understanding Conflict workshop, Professional Mediation Training, or another course on conflict resolution.
If you have questions or to discuss the prerequisite requirement, please contact Aaron at training@whatcomdrc.org or by calling 360-676-0122 ext. 111.